Cita APA (7a ed.)

Thejendra, B. S. (2014). Practical IT service management: A concise guide for busy executives (Second edition.). IT Governance Publishing.

Cita Chicago Style (17a ed.)

Thejendra, B. S. Practical IT Service Management: A Concise Guide for Busy Executives. Second edition. Cambridgeshire, England: IT Governance Publishing, 2014.

Cita MLA (9a ed.)

Thejendra, B. S. Practical IT Service Management: A Concise Guide for Busy Executives. Second edition. IT Governance Publishing, 2014.