How to influence and persuade

Everyone operating in business needs to understand how they should be using both influence and persuasion to make an impact, deliver outstanding results and really get ahead. This brand new edition of How to Influence , is structured into three easy-to-access sections that will show you how to crea...

Descripción completa

Detalles Bibliográficos
Otros Autores: Owen, Jo Author (author), Owen, Jo (-)
Formato: Libro electrónico
Idioma:Inglés
Publicado: [Place of publication not identified] Pearson 2012
Edición:Second ed
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628767506719
Tabla de Contenidos:
  • The ten pillars of influence
  • Whispers of influence: the persuasive conversation
  • Active listening : two ears and one mouth
  • Earning the currency of influence : trust
  • Act the part
  • Win/win-win
  • Give to take
  • Play the right tune
  • The spider's web : building incremental commitment
  • Build your platform
  • Turning dreams into reality
  • Influence in practice
  • Moments of truth
  • The myths and realities of influence.