The six sigma way how to maximize the impact of your change and improvement efforts
The Definitive Work on Six Sigma—Revised and Fully Updated Upon its publication in 2000, The Six Sigma Way was among the very first books to clearly explain the impressive benefits of Six Sigma’s improvement-driven and customer-centric approach to business leaders and managers. It revealed how GE, M...
| Otros Autores: | , , |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
New York :
McGraw-Hill Education
[2014]
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| Edición: | Second edition |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628747306719 |
Tabla de Contenidos:
- A powerful strategy for sustained success
- Key concepts of the six sigma system
- Applying six sigma to service and manufacturing
- The six sigma roadmap
- Is six sigma right for us now?
- How and where should we start our efforts?
- Leadership actions to launch and guide the efforts?
- Leadership actions to launch and guide the effort
- Preparing black belts and other key roles
- Training your organization for six sigma
- The key to successful improvement: selecting the right six sigma projects
- Identifying core processes and key customers (roadmap step 1)
- Defining customer requirements (roadmap step 2)
- Measuring current performance (roadmap step 3)
- Six sigma process improvement (roadmap step 4A)
- Six sigma process design/redesign (roadmap step 4B)
- Expanding and integrating the six sigma system (roadmap step 5)
- Advanced six sigma tools: an overview
- Conclusion: Twelve keys to success
