The gender communication handbook conquering conversational collisions between men and women

"Men and women exhibit distinct, innate, and acculturated sex differences in their verbal and nonverbal communication styles. In the work environment, the difficulties and misunderstandings generated by these differences not only reduce productivity and efficiency but also lower morale. In this...

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Bibliographic Details
Main Author: Nelson, Audrey, 1948- (-)
Other Authors: Brown, Claire Damken
Format: eBook
Language:Inglés
Published: San Francisco : Pfeiffer c2012.
Edition:1st edition
Series:Pfeiffer essential resources for training and HR professionals.
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628735906719
Description
Summary:"Men and women exhibit distinct, innate, and acculturated sex differences in their verbal and nonverbal communication styles. In the work environment, the difficulties and misunderstandings generated by these differences not only reduce productivity and efficiency but also lower morale. In this book, the authors show through empirical research and extensive anecdotal evidence--garnered from fifty years of combined corporate work experience, research, gender seminars, coaching and consulting--the specific verbal and nonverbal behaviors men and women employ that define our sex roles' expectations yet paradoxically often ultimately result in barriers to effective inter-gender communication"--
Item Description:Description based upon print version of record.
Physical Description:1 online resource (353 p.)
Bibliography:Includes bibliographical references and index.
ISBN:9781280671753
9786613648686
9781118225349