Practical SharePoint 2013 governance
Practical SharePoint 2013 Governance is the first book to offer practical and action-focused SharePoint governance guidance based on consulting experiences with real organizations in the field. It provides the quintessential governance reference guide for SharePoint consultants, administrators, arch...
| Autor principal: | |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Berkeley, CA :
Apress
2013.
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| Edición: | 1st ed. 2013. |
| Colección: | Expert's voice in SharePoint.
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| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628719306719 |
Tabla de Contenidos:
- Cover; Title Page; Copyright Page; Dedication Page; Contents at a Glance; Table of Contents; About the Author; About the Technical Reviewer; Acknowledgments; Introduction; PART I Orientating SharePoint Governance; CHAPTER 1 Understanding SharePoint Governance; Reclaiming Governance; Who This Book Is For; How This Book Is Organized; What Is Governance?; How Much Governance Is Enough?; Where Should You Start?; Governance and SharePoint 2013; Consultant Comrade; Inside Story: Notes from the Field; Wrapping Up; PART II Defining the SharePoint Service
- CHAPTER 2 Defining Your SharePoint Service and Service TiersWhy Define Your Service?; Adopting a Service Focus; Determining the Scope of Your SharePoint Service; Identifying Different Service-Levels for Different Needs; Designing Your Service Levels; Organizing Your Service Requests; Prioritizing a Service Request Ticket's Priority; Using Service Request Priorities; Designing a Chargeback System; Identifying Your Maintenance Windows and Availability Needs; Consultant Comrade; Inside Story: Notes from the Field; Wrapping Up; CHAPTER 3 Determining Your SharePoint Features and Functionality
- Understanding the Feature Evolution in SharePointWhat's New in SharePoint 2013?; Overview of Core Capability Areas; Mapping Your Features to Business Value; Planning for and Limiting Features; Enabling Features Gradually; Deciding Which SharePoint Features to Enable; Consultant Comrade; Inside Story: Notes From the Field; Wrapping Up; CHAPTER 4 Establishing Your Team's Roles and Responsibilities; Understanding the Roles and Responsibilities Need; Identifying Roles and Responsibilities; Identifying Roles for Your SharePoint Service; Identifying Roles Your SharePoint Service Depends On
- Using a RACI ChartSample SharePoint Deployment RACI Charts; Sample SharePoint Operations RACI Charts; Adapting the Sample RACI Charts; Ensuring End-to-End Coverage; Formalizing Your Communication Protocols; Creating a Service Level Agreement; Documenting a Governance Plan; Consultant Comrade; Inside Story: Notes from the Field; Wrapping Up; CHAPTER 5 Shaping Your User Readiness and Training; Planning for Readiness; Understanding the Types of Training Available; Planning Readiness for Your Operations Team; Approaching In-house Training Initiatives
- Considerations for Classroom and Online TrainingPeer Mentoring; Fitting Peer Mentoring into the Team; How to Be a Peer Mentor; Preparing Training Specifically for End-Users; Designing Custom Training; Considerations for User Adoption; Offering Quick Start End-User Guides; Consultant Comrade; Inside Story: Notes from the Field; Wrapping Up; CHAPTER 6 Measuring and Reporting on Your SharePoint Service Performance; Measuring and Reporting; Understanding Your System's Availability; Establishing Time Targets; Measuring and Reporting on Operational Metrics
- Measuring and Reporting on Performance Metrics
