Cita APA (7a ed.)

Holtzclaw, E., & Holtzclaw, K. (2013). Laddering: Unlocking the potential of consumer behavior (1st edition.). John Wiley & Sons, Inc.

Cita Chicago Style (17a ed.)

Holtzclaw, Eric, y Kaitlyn Holtzclaw. Laddering: Unlocking the Potential of Consumer Behavior. 1st edition. Hoboken, N.J.: John Wiley & Sons, Inc, 2013.

Cita MLA (9a ed.)

Holtzclaw, Eric, y Kaitlyn Holtzclaw. Laddering: Unlocking the Potential of Consumer Behavior. 1st edition. John Wiley & Sons, Inc, 2013.