Incidental trainer a reference guide for training design, development, and delivery

""We have trained and trained. The employees still don't get it!"" Although a critical component in improving organizational performance, training is usually not conducted effectively and results in a waste of resources. Often, subject-matter experts are given training respo...

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Bibliographic Details
Other Authors: Wan, Margaret, author (author)
Format: eBook
Language:Inglés
Published: Boca Raton : CRC Press, Taylor & Francis Group [2014]
Edition:1st edition
Series:Gale eBooks
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628714306719
Table of Contents:
  • Front Cover; Contents; Preface; Acknowledgments; Biography; Chapter 1: Introduction; Chapter 2: Needs Assessment; Chapter 3: Anatomy of a Training Plan; Chapter 4: Learning or Performance Objectives; Chapter 5: Instructional Strategies; Chapter 6: Training Aids and Media; Chapter 7: Physical Environment; Chapter 8: Testing and Assessment; Chapter 9: Presentation and Facilitation; Chapter 10: Course Evaluation; Chapter 11: Program Validation and Continuous Quality Improvement; Chapter 12: Gaining Organizational Support; Chapter 13: Testing with Validity and Reliability
  • Chapter 14: Conducting Meaningful SurveysChapter 15: Leveraging Generational Learning; Chapter 16: Training a Multicultural Work Force; Chapter 17: Transitioning from Presenter to Facilitator; Chapter 18: Achieving the Four E's of Training; Chapter 19: Directing an Energized Training Event; Chapter 20: Adopting the New Paradigm: Virtual Training and M-learning; Epilogue; Appendix A: Training Needs Analysis Sample Form; Appendix B: Task Analysis Sample Form; Appendix C: Training Plan Sample Form; Appendix D: Course Evaluation Sample Form; Back Cover