Smart sales manager the ultimate playbook for building and running a high-performance inside sales team

Lead your team to success in the new Sales 2.0 world.

Detalles Bibliográficos
Autor principal: Feigon, Josiane Chriqui (-)
Formato: Libro electrónico
Idioma:Inglés
Publicado: New York : American Management Association 2013.
Edición:1st edition
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628682706719
Tabla de Contenidos:
  • Customer 2.0 is mad as hell : understanding the new independent buyer
  • Talent 2.0 : why millennials make a winning team of disruptive
  • Tool power 2.0 : sales 2.0 at work
  • Prospecting 2.0 : inside sales superheroes in action
  • Hiring superheroes : the talent building blocks of an inside sales organization
  • Training the talent : making training stick and giving it legs
  • Ready, set, coach! building an integrated coaching program
  • You're the coach
  • Metrics 2.0 : call activity gets a makeover
  • Flex your influence! smart strategies for team meetings
  • Total transparency : smart strategies for 1:1 forecast reviews
  • Contests, spiffs, and texts : smart strategies for motivational makeovers
  • Tough talks : smart strategies for low performers, problem.