Cita APA (7a ed.)

Morrison, T., & Conaway, W. A. (2012). Kiss, bow, or shake hands, sales and marketing: The essential cultural guide--from presentations and promotions to communicating and closing (1st edition.). McGraw-Hill.

Cita Chicago Style (17a ed.)

Morrison, Terri, y Wayne A. Conaway. Kiss, Bow, or Shake Hands, Sales and Marketing: The Essential Cultural Guide--from Presentations and Promotions to Communicating and Closing. 1st edition. New York: McGraw-Hill, 2012.

Cita MLA (9a ed.)

Morrison, Terri, y Wayne A. Conaway. Kiss, Bow, or Shake Hands, Sales and Marketing: The Essential Cultural Guide--from Presentations and Promotions to Communicating and Closing. 1st edition. McGraw-Hill, 2012.