Ownership thinking how to end entitlement and create a culture of accountability, purpose, and profit
It’s an insidious disease that is crippling companies, destroying our economy, and crushing potential. It’s infecting the very roots of business performance, and it’s spreading fast. It isn’t the recession, market volatility, scandal, or greed. It’s entitlement. And it may be killing your business....
Autor Corporativo: | |
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Otros Autores: | |
Formato: | Libro electrónico |
Idioma: | Inglés |
Publicado: |
New York :
McGraw-Hill
[2012]
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Edición: | 1st edition |
Materias: | |
Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628642406719 |
Tabla de Contenidos:
- Cover
- Contents
- Acknowledgments
- Introduction: This Is Not Your Typical Business Book
- Chapter One: Why Ownership Thinking Is Desperately Needed
- How Owners and Employees Think
- Entitlement
- The Good News
- The Paradox of Altruism
- Common Characteristics of Great Companies
- People
- The Financial Benefits of Ownership Thinking
- Share the Insomnia
- Chapter Two: How to Create Incentive Plans . . . That Work!
- An Incentive Plan Must Be Self-Funding
- Elements of Poorly Designed Incentive Plans
- Elements of Well-Designed Incentive Plans
- Designing Your Plan
- Stock Appreciation Rights
- The Argument Against Incentive Plans
- Chapter Three: Your Employees Think You Make Wheelbarrows of Money
- Advanced Financial Acumen
- Chapter Four: Measure Through the Windshield, Not the Rearview Mirror
- Why Financial Statements Are Not Enough
- Examples of Key Performance Indicators
- How to Identify Your Key Performance Indicators
- The Key Indicator Workshop
- Creating the Scoreboard
- Utilizing the Scoreboard
- Huddle Guidelines
- KPIs from Various Industries
- Departmental, Business Unit, and Location Scoreboards
- Chapter Five: Get RIP'd: Rapid Improvement Plans
- RIP Case Study
- RIP Example 1: No More Tears
- RIP Example 2: The Big Green Cash Cow
- RIP Example 3: Wash Away Warranty Work
- RIP Example 4: Grand Slam
- RIP Example 5: Yabba Dabba Doo
- RIP Example 6: Surf and Turf
- RIP Example 7: Double Your Pleasure, Double Your Fun
- RIPs in Action: Mercedes Medical
- RIP Tips
- Chapter Six: Employee Stock Ownership Plans (ESOPs): Do Ownership Thinkers Have to Own?
- Technical Aspects of ESOPs
- Cultural Considerations of ESOPs
- Final Thoughts on ESOPs
- Chapter Seven: Ownership Thinking for the Long Term
- The Adult Contract
- Creating an Ownership Thinking Steering Committee.
- The Role of the CEO
- Mission-Driven and Not-For-Profit Organizations
- Multilocation Organizations
- Dealing with Poor Performing Individuals, Departments, or Business Units
- Tapping Into the Ownership Thinking Community
- The Importance of Moving to Mexico
- Closing Thoughts
- Further Reading
- Index.