Operations due diligence an M&A guide for investors and business
The missing link to determining a company’s real value Most people at the M&A table know how to carry out financial and legal due diligence. Only the accomplished investors come prepared with an in-depth understanding of the complete due diligence process. Operations Due Diligence is a game-chan...
| Autor Corporativo: | |
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| Otros Autores: | |
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
New York, New York State :
McGraw-Hill Education
2011.
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| Edición: | 1st edition |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628640806719 |
Tabla de Contenidos:
- Intro
- Contents
- Preface
- Acknowledgments
- Part One: Planning Your Assessment
- Chapter 1 Due Diligence
- What Is Due Diligence?
- Self-Assessment as a Management Tool
- How Do You Score the Assessment Questions?
- The BS Quotient
- Chapter 2 The Due Diligence Process
- Planning for Discovery
- Nondisclosure Agreements
- On-Site Assessments
- Virtual Deal Rooms
- Assessment Reports
- Chapter 3 Infrastructure Assessment Areas
- Operations Infrastructure Areas
- Operations Transaction Points
- Part Two: Exploring In Depth
- Chapter 4 Assessment of the Customer Satisfaction Infrastructure
- Customer Satisfaction as a Competitive Discriminator
- Customer Satisfaction Metrics
- Human Factors Engineering
- Product Specifications
- Evolutionary Development
- Product Testing
- Product Support
- Product Training
- Summary of the Customer Satisfaction Infrastructure Questions
- Chapter 5 Assessment of the Production Infrastructure
- Product Development and Production
- Product Life Cycle
- Product Development and Production Risks
- Third-Party Products
- Summary of the Production Infrastructure Questions
- Chapter 6 Assessment of the Information Management Infrastructure
- Information Management System Design
- Information Security
- Information Management Network Usage Policy
- Baseline Control
- Software Tool Licenses
- Development and Production Tools
- Disaster Recovery and Business Continuity
- Communications Systems
- Summary of the Information Management Infrastructure Questions
- Chapter 7 Assessment of the Sales and Marketing Infrastructure
- Marketing
- Market Awareness
- Contact Management System
- Market Analysis
- Strategic Planning
- Product Management
- Sales
- Summary of the Sales and Marketing Infrastructure Questions
- Chapter 8 Assessment of the Organizational Infrastructure.
- Command and Control Structure
- Corporate Culture
- Virtual Environments
- Ethics
- Physical Safety and Security
- Summary of the Organizational Infrastructure Questions
- Chapter 9 Assessment of the Personnel Infrastructure
- Employee Benefits
- Employee Compensation
- The Business-Employee Relationship
- Fair Employment Practices
- Hiring, Firing, and Everything in Between
- Employee Value and Quality
- Job Placement
- The Hero Employee
- Employee Motivation
- Employee Stability
- Employee Training
- Summary of the Personnel Infrastructure Questions
- Chapter 10 Assessment of the Financial Infrastructure
- Financial Authority and Responsibility
- Operations Linkages to the P&L, Balance Sheet, and Cash Flow Reports
- Program or Project Management
- Operations Reviews
- Labor Rate Calculations
- Product Warrantees and Guarantees
- Prescheduled Growth
- Employee Ownership and Options
- Banking
- Summary of the Financial Infrastructure Questions
- Chapter 11 Assessment of the Legal Infrastructure
- Contracts, Agreements, and Other Binding Documents
- Legal Signature Authority
- Government Contracts
- Compliance
- Intellectual Property
- Insurance
- Document Retention Policy
- Privacy Protection
- Summary of the Legal Infrastructure Questions
- Chapter 12 Assessment of the Institutionalized Processes
- Summary of the Institutionalized Processes Questions
- Appendix: Review Documents To Be Collected
- Index.
