Cita APA (7a ed.)

Books24x7, Inc, & Duggan, K. J. (2012). Design for operational excellence: A breakthrough strategy for business growth (1st edition.). McGraw-Hill.

Cita Chicago Style (17a ed.)

Books24x7, Inc, y Kevin J. Duggan. Design for Operational Excellence: A Breakthrough Strategy for Business Growth. 1st edition. New York: McGraw-Hill, 2012.

Cita MLA (9a ed.)

Books24x7, Inc, y Kevin J. Duggan. Design for Operational Excellence: A Breakthrough Strategy for Business Growth. 1st edition. McGraw-Hill, 2012.