Becoming a better boss why good management is so difficult
An employee's-eye view of what makes a great boss-and how you can become one Whereas most books on managing people approach the subject from the perspective of a manager of an idealised organisation, Becoming a Better Boss takes a real-world approach, looking at the topic from the perspective o...
Otros Autores: | |
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Formato: | Libro electrónico |
Idioma: | Inglés |
Publicado: |
San Francisco, California :
Jossey-Bass
2013.
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Edición: | 1st edition |
Materias: | |
Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628628006719 |
Tabla de Contenidos:
- Cover; Praise for Becoming a Better Boss; Title page; Copyright page; Dedication; Online Self-Assessment; Preface; Acknowledgments; Introduction; Building A Better Business; The Way Forward; Who Is the Book for?; 1: Why Management Matters; Drivers of Corporate Performance; Quality of Life Considerations; The Rhetoric-Reality Gap; Explaining The Puzzle; Why Companies Struggle to Change; Why Individual Managers Struggle to Change; 2: So What Is Good Management Really?; Management and Leadership; Bosses We Love to Hate; What Makes a Good Manager? Insights from the Survey
- Another Perspective: Insights from Seminar DiscussionsThe Rhetoric and The Reality; 3: Getting inside the Minds of Your Employees: What Makes them Tick?; Getting inside the Mind of The Employee; Identity; Motivations; Fears; Strengths; So What does an Employee's Eye-View Tell us?; 4: Seeing The World Through The Eyes of Your Employees; Putting Yourself in Their Shoes; Lessons from Marketing; Cut Through the Hierarchy to Build Employee Insight; Individualizing the Employee Proposition; Managing the Employee Experience; Turning Employees Into Advocates; Thinking Like a Marketer
- 5: Doing What We Know We Should: Managing As an Unnatural ActDoing What We Know We Should; Why Do We Behave the Way We Do?; Letting Go: Why is it Difficult?; Letting Go: Some Advice On Doing it Better; Giving Credit to Others: Why Is It So Difficult?; Giving Credit to Others: Some Advice On Doing It Better; Self-Control: Why Is It So Difficult?; Self-Control: Some Advice On Doing It Better; Overcoming Our Natural Instincts; 6: Experimentation: Functioning in a Broken System; Understanding Bureaucracy - and Rising Above It; Take Personal Initiative - To Overcome Political Game-Playing
- Challenge The Rules - To Overcome Inert ProceduresMaking Your Experiments Stick; Making The Best of an Imperfect World; 7: The Future of Management?; Forces that Shape Our Choice of Management Model; Technological Change: Web 2.0; Social Changes: Generation Y and Transparency; Economic and Political Changes: The Shift from West to East; Conclusion: Making the Right Choices; Index