Measuring the success of coaching a step-by-step guide for measuring impact and calculating ROI
With two dedicated sections, Measuring the Success of Coaching discusses both the principles behind measuring ROI in coaching (including specific protocols for objectively measuring ROI in coaching programs), and delivers a broad array of pragmatic, applicable case studies from a range of organizati...
| Autor Corporativo: | |
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| Otros Autores: | , , |
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Alexandria, Virginia :
American Society for Training & Development
[2012]
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| Edición: | 1st edition |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628612506719 |
Tabla de Contenidos:
- Intro
- Title
- Copyright
- Content
- Preface
- Part I : The ROI Methodology: A Credible Approach to Evaluating Your Coaching Interventions.
- Chapter 1 ROI in Coaching: The Basics
- Chapter 2 Evaluation Planning and Data Collection
- Chapter 3 Isolation of Coaching Effects
- Chapter 4 Data Conversion, Costs, and ROI
- Chapter 5 Reporting Results
- Part II: Evaluation in Action: Case Studies Describing the Evaluation of Coaching Interventions
- Chapter 6 Reinventing the Follow-up: A Business Case for Supporting New Hires After They Leave Class
- Chapter 7 Not Coaching as Usual: Making a Difference Through People
- Chapter 8 Self-Coaching as a Catalyst for Work Engagement and a Positive ROI
- Chapter 9 Measuring the Effectiveness, Including ROI, of Training Internal Coaches
- Chapter 10 Coaching for Business Impact: Creating Value, Including ROI, Through Executive Coaching
- Chapter 11 Measuring ROI in Group Coaching in Transnet Coach Business
- References for Part I
- About the ROI Institute
- Index
- About the Authors.
