Anticipate know what your customers want before they do
Design and implement the ideal customer focus Anticipate provides business readers with a practical how-to approach for taking their customer-supplier relationship to one that is more sustainable and more mutually profitable. Much of the discussion on customer experience has centered on the hospi...
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| Format: | eBook |
| Language: | Inglés |
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Hoboken, N.J. :
John Wiley & Sons
2013.
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| Edition: | 1st edition |
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| See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628567906719 |
