Total quality management for project management
Total Quality Management (TQM) tools alone are insufficient to guarantee successful endeavors. Project management expertise is also required to make the most of the information gleaned from TQM activities. This book shows you how to apply project management tools in conjunction with TQM activities a...
Main Author: | |
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Other Authors: | |
Format: | eBook |
Language: | Inglés |
Published: |
Boca Raton, FL :
Taylor & Francis
2012.
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Edition: | 1st edition |
Subjects: | |
See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628506206719 |
Table of Contents:
- Front Cover; Contents; I. Acknowledgments; II. About the Authors; III. Preface; IV. The State of the Art?; CHAPTER 1 - INTRODUCTION; CHAPTER 2 - METRICS AND REQUIREMENTS; CHAPTER 3 - TQM TOOLS; CHAPTER 4 - PROJECT MANAGEMENT TOOLS; CHAPTER 5 - STATISTICS AND CONTROL; CHAPTER 6 - PROCESS ANALYSIS AND IMPROVEMENT; CHAPTER 7 - PROCESS CONTROL AND METRICS; CHAPTER 8 - INSPECTION AND QUALITY ASSURANCE; CHAPTER 9 - TRACKING METRICS; CHAPTER 10 - OTHER SUPPORTING INITIATIVES; APPENDIX 1 - CHANGE MANAGEMENT; APPENDIX 2 - TEMP EXAMPLE; APPENDIX 3 - TIEMPO; APPENDIX 4 - PRODUCT VERIFICATION