Total quality management for project management

Total Quality Management (TQM) tools alone are insufficient to guarantee successful endeavors. Project management expertise is also required to make the most of the information gleaned from TQM activities. This book shows you how to apply project management tools in conjunction with TQM activities a...

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Bibliographic Details
Main Author: Pries, Kim H., 1955- (-)
Other Authors: Quigley, Jon M.
Format: eBook
Language:Inglés
Published: Boca Raton, FL : Taylor & Francis 2012.
Edition:1st edition
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628506206719
Table of Contents:
  • Front Cover; Contents; I. Acknowledgments; II. About the Authors; III. Preface; IV. The State of the Art?; CHAPTER 1 - INTRODUCTION; CHAPTER 2 - METRICS AND REQUIREMENTS; CHAPTER 3 - TQM TOOLS; CHAPTER 4 - PROJECT MANAGEMENT TOOLS; CHAPTER 5 - STATISTICS AND CONTROL; CHAPTER 6 - PROCESS ANALYSIS AND IMPROVEMENT; CHAPTER 7 - PROCESS CONTROL AND METRICS; CHAPTER 8 - INSPECTION AND QUALITY ASSURANCE; CHAPTER 9 - TRACKING METRICS; CHAPTER 10 - OTHER SUPPORTING INITIATIVES; APPENDIX 1 - CHANGE MANAGEMENT; APPENDIX 2 - TEMP EXAMPLE; APPENDIX 3 - TIEMPO; APPENDIX 4 - PRODUCT VERIFICATION