Brains on fire igniting powerful, sustainable, word of mouth movements
Develop and harness a powerful, sustainable word-of-mouth movement How did the 360-year-old scissor company, Fiskars, double its profit in key markets just by realizing its customers had already formed a community of avid scrapbookers? How is Best Buy planning to dominate the musical instruments ma...
Otros Autores: | |
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Formato: | Libro electrónico |
Idioma: | Inglés |
Publicado: |
Hoboken, N.J. :
John Wiley & Sons
2010.
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Edición: | 1st edition |
Materias: | |
Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628455006719 |
Tabla de Contenidos:
- BRAINS ON FIRE: Igniting Powerful, Sustainable, Word of Mouth Movements; Contents; Acknowledgments; Introduction; Lesson 1: Movements Aren't about the Product Conversation; They're about the Passion Conversation; Lesson 2: Movements Start with the First Conversation; Lesson 3: Movements Have Inspirational Leadership; Lesson 4: Movements Have a Barrier of Entry; Lesson 5: Movements Empower People with Knowledge; Lesson 6: Movements Have Shared Ownership; Lesson 7: Movements Have Powerful Identities; Lesson 8: Movements Live Both Online and Off-Line
- Lesson 9: Movements Make Advocates Feel Like Rock StarsLesson 10: Movements Get Results; Lesson 11: Your Turn; About the Authors; Index