Business process change a business process management guide for managers and process professionals

"Business Process Change provides a balanced view of the field of business process change. Bestselling author Paul Harmon offers concepts, methods, cases for all aspects and phases of successful business process improvement. Updated and added for this edition is new material on the development...

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Bibliographic Details
Other Authors: Harmon, Paul, 1942- author (author), Davenport, Tom, author (editor), Dierna, Andrea, editor (designer), Purdy, Russell, designer
Format: eBook
Language:Inglés
Published: Waltham, Massachusetts : Elsevier 2014.
Edition:3rd edition
Series:The MK/OMG Press
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628441706719
Description
Summary:"Business Process Change provides a balanced view of the field of business process change. Bestselling author Paul Harmon offers concepts, methods, cases for all aspects and phases of successful business process improvement. Updated and added for this edition is new material on the development of business models and business process architecture development, on integrating decision management models and business rules, on service processes and on dynamic case management, and on integrating various approaches in a broad business process management approach."
Item Description:Description based upon print version of record.
Physical Description:1 online resource (520 p.)
Bibliography:Includes bibliographical references at the end of each chapters and index.
ISBN:9780128005224