Becoming a successful manager powerful tools for making a smooth transition to managing a team
This comprehensive yet inviting-to-read guide has been completely updated to cover today's most critical management topics--from company culture to new technologies. About the Book Becoming a Successful Manager has all the tools and techniques for making a smooth transition into the role of man...
| Otros Autores: | , |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
New York :
McGraw-Hill
[2010]
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| Edición: | Completely updated second edition |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628413606719 |
Tabla de Contenidos:
- What is a professional manager
- Defining your role
- The staff mosaic : working together
- Understanding each person in your department
- Clarifying what you and your employees have in common
- Adopt positive and productive attitudes
- Perpetuating a problem-solving culture
- Listening--really listen and you'll hear more than words
- Mastering the art of asking questions
- Eliminating weeds from your departmental garden
- Giving the gift of constructive criticism
- Hiring the right people
- Conducting meaningful performance reviews
- Delegating effectively and empowering employees to take risks
- Mastering productive meetings is as easy as PIE
- Resolving conflicts
- Handling harassment
- Moving forward.
