Soft Skills for the BPO Sector
Besides technical proficiency, or hard skills, one also needs soft skills like initiative, empathy, and adaptability to ensure that he is hired, retained and valued in the BPO sector. In this book you will find valuable insights into managing your emotions, your relationships and your environment fo...
| Otros Autores: | |
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Pearson India
2009.
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| Edición: | 1st edition |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628411706719 |
