Books24x7, Inc, Imbriano, L., & King, E. (2012). Winning the customer: Turn consumers into fans and get them to spend more (1st edition.). McGraw-Hill.
Chicago Style (17th ed.) CitationBooks24x7, Inc, Lou Imbriano, and Elizabeth King. Winning the Customer: Turn Consumers into Fans and Get Them to Spend More. 1st edition. New York: McGraw-Hill, 2012.
MLA (9th ed.) CitationBooks24x7, Inc, et al. Winning the Customer: Turn Consumers into Fans and Get Them to Spend More. 1st edition. McGraw-Hill, 2012.
Warning: These citations may not always be 100% accurate.