Job aids basics

Job aids basics

A Simple, Effective Approach to Attaining Learning and Performance Results Job aids are often the most practical way to get quick performance improvement, particularly in time-pressured, resource-constrained situations. Not sure where to begin, or even if a job aid is the right choice? Job Aids Basi...

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Detalles Bibliográficos
Otros Autores: Willmore, Joe, author (author)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Alexandria, VA : Association for Talent Development [2018]
Edición:Second edition
Colección:ATD training basics series
Materias:
Teaching > Aids and devices.
Employees > Training of.
Career development.
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628392006719
Tabla de Contenidos:
  • Intro
  • Title Page
  • Copyright
  • Contents
  • About the Training Basics Series
  • Preface
  • 1. Why Focus on Job Aids?
  • Why Use Job Aids?
  • What's a Job Aid, Anyhow?
  • Understanding Human Performance
  • What Isn't a Job Aid?
  • What's the Difference Between a Job Aid and a Tool?
  • Is an EPSS a Job Aid?
  • Getting It Done
  • 2. Vive la Différence: Understanding Job Aid Format Choices
  • The 10 Job Aid Formats
  • Getting It Done
  • 3. Determining Appropriate Job Aid Use
  • When to Use a Job Aid
  • When Not to Use a Job Aid
  • Selecting the Appropriate Format
  • Bundled Versus Stand-Alone Job Aids
  • Issues to Consider With Technology
  • Getting It Done
  • 4. Going Mobile: Job Aids for Mobile Devices
  • Design for the Device
  • Benefits
  • Drawbacks
  • Other Design Considerations
  • Getting It Done
  • 5. The Job Aid Development Process
  • The Job Aid Trigger
  • The Job Aid Development Process
  • Putting the Process Into Practice
  • Getting It Done
  • 6. Development and Design Tips
  • General Job Aid Design Rules
  • Appropriate Format for the Task
  • Other Important Design Guidelines
  • Format-Specific Design Tips
  • Functional Concerns
  • Working With a SME
  • Getting It Done
  • 7. Testing and Implementation
  • Formative Evaluation
  • Building in Improvements
  • Rollout
  • Acceptance and Buy-In
  • Getting It Done
  • 8. Evaluating Job Aids
  • Evaluating Results
  • Summative Evaluation
  • Planning for Evaluation
  • The Five Levels of Evaluation
  • Isolating the Impact
  • Deciding What to Evaluate
  • Evaluating Bundled Job Aids
  • Return on Expectations
  • Getting It Done
  • 9. Avoiding Common Mistakes
  • The Most Common Errors
  • Putting It All Together
  • Getting It Done
  • References
  • Additional Resources
  • About the Author.

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