Brilliant Emotional Intelligence
Discover how to improve your emotional intelligence and succeed in all areas of your life. With this book, you will learn how to: - Be more aware of and have a better understanding of emotions - Have more control over your decisions, thoughts and actions - Positively handle disappointment, frustrat...
| Otros Autores: | |
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Pearson Business
2012.
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| Edición: | 1st edition |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628390206719 |
Tabla de Contenidos:
- Cover
- Brilliant Emotional Intelligence
- Contents
- Part 1 Understand emotions
- Emotions and emotional intelligence
- How emotionally intelligent are you?
- Beliefs and assumptions about emotions
- Identify and understand emotions
- Nonverbal emotions
- Manage your emotions
- Manage other people's emotions
- Part 2 Manage emotions
- Persuade and influence
- Delegate
- Cut your losses
- When you don't like someone
- When you are angry
- The power of the positive
- Procrastination and guilt
- Give bad news
- Conclusion
- References
- Index.
