Revenue assurance expert opinions for communications providers
This cutting-edge reference represents a new phase in the talkRA project-an initiative dedicated to improving the discipline of revenue assurance (RA) for communication providers. From blog to podcasts and now a book, the project offers a platform for a select group of RA experts to share ideas and...
| Otros Autores: | , |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Boca Raton :
Auerbach Publications
2011.
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| Edición: | 1st edition |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628385006719 |
Tabla de Contenidos:
- Front cover; Contents; Figures; Tables; Foreword; Acknowledgments; Authors; Abbreviations and Definitions; About This Book; Chapter 1. Beginning at the Beginning; Chapter 2. Revisiting the Foundations of Revenue Assurance; Chapter 3. Linking Revenue Assurance to Fraud Management; Chapter 4. Strategy, Scope, and Synergy; Chapter 5. Epistemology and Metrics; Chapter 6. Hammer and Tongs: The Tools of Revenue Assurance; Chapter 7. Managing Risk; Chapter 8. Understanding Controls; Chapter 9. Serving the Retail Customer; Chapter 10. Advanced Themes in Revenue Assurance
- Chapter 11. The Business of Revenue AssuranceChapter 12. Power to the People of Revenue Assurance; Chapter 13. Tangents on the Theme of Revenue Assurance; Chapter 14. The Future(s) of Revenue Assurance; Chapter 15. Anecdotes from the Edge of Revenue Assurance; Chapter 16. It Makes You Think . . .; Bibliography; Back cover
