How to be assertive in any situation

This guide is packed with real-life examples, motivating scenarios, quick wins and loads of friendly advice that will show you how to make your voice heard, take control of your destiny, feel empowered and motivated and begin to live the life you want, without apology.

Detalles Bibliográficos
Autor principal: Hadfield, Sue (-)
Otros Autores: Hasson, Gill
Formato: Libro electrónico
Idioma:Inglés
Publicado: Harlow : Prentice Hall Life 2010.
Edición:1st edition
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628366706719
Tabla de Contenidos:
  • About the authors Authors' acknowledgements Introduction Part 1 What it means to be assertive 1 What does it mean to be assertive? 2 Feel good about yourself and make others feel good too 3 Say what you want and what you don t want 4 How to deal with other people s expectations and demands Part 2 Putting it into practice 5 How to be assertive with your family 6 How to be assertive with your friends 7 How to be assertive at work 8 How to get good service 9 How to be assertive at interviews 10 How to make assertive decisions Conclusions Appendix 1 Useful assertive phrases and quick responses Appendix 2 Courses and websites Index