Win at work! the everybody wins approach to confliction resolution

Proven techniques for resolving workplace conflicts After years of seeing clients struggling and their businesses suffering with destructive conflicts, Diane Katz developed The Working Circle, a step-by-step process that helps everyone in business resolve conflict in a non-confrontational, creative,...

Descripción completa

Detalles Bibliográficos
Autor principal: Katz, Diane, 1946- (-)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Hoboken, N.J. : Wiley c2010.
Edición:1st edition
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628328406719
Tabla de Contenidos:
  • pt. 1. What is the working circle?
  • pt. 2. Understanding conflict resolution
  • pt. 3. From the working circle to the winner's circle.