Conflict 101 a manager's guide to resolving problems so everyone can get back to work
When conflict brews at the office, it's a manager's job to cool things down.
| Autor principal: | |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
New York :
American Management Association
2011.
|
| Edición: | 1st edition |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628317706719 |
Tabla de Contenidos:
- pt. 1. Introudction
- pt. 2. Understanding the dynamics of conflict
- pt. 3. Keys to resolving conflict
- pt. 4. Putting it all together.
