APA (7th ed.) Citation

Pugh, K. (2011). Sharing hidden know-how: How managers solve thorny problems with the knowledge jam. Jossey-Bass.

Chicago Style (17th ed.) Citation

Pugh, Katrina. Sharing Hidden Know-how: How Managers Solve Thorny Problems with the Knowledge Jam. San Francisco, California: Jossey-Bass, 2011.

MLA (9th ed.) Citation

Pugh, Katrina. Sharing Hidden Know-how: How Managers Solve Thorny Problems with the Knowledge Jam. Jossey-Bass, 2011.