The silent language of leaders how body language can help--or hurt--how you lead
A guide for using body language to lead more effectively Aspiring and seasoned leaders have been trained to manage their leadership communication in many important ways. And yet, all their efforts to communicate effectively can be derailed by even the smallest nonverbal gestures such as the way they...
Autor principal: | |
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Formato: | Libro electrónico |
Idioma: | Inglés |
Publicado: |
San Francisco :
Jossey-Bass
2011.
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Edición: | 1st ed |
Materias: | |
Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628288406719 |
Tabla de Contenidos:
- THE SILENT LANGUAGE of LEADERS; CONTENTS; INTRODUCTION: THE LEADERSHIP-BODY LANGUAGE CONNECTION; 1 LEADERSHIP AT A GLANCE; Your Three Brains; Wired for Body Language; The Eye of the Beholder; Personal Curb Appeal; Five Mistakes People Make Reading Your Body Language; When Your Body Doesn't Match Your Words; The Body Language of a Great Leader; 2 NEGOTIATION; Four Tips for Reading Body Language; Are They with You or Against You?; Dealing with the Disengaged; Are They Bluffing?; Body Language Guidelines for Negotiators; 3 LEADING CHANGE; This Is Your Brain on Change; The Body-Mind Connection
- Announcing ChangeWhat Do People Want from You?; The Power of Empathy; 4 COLLABORATION; The Universal Need for Collaboration; Wired to Connect; Six Body Language Tips for Inclusion; The Importance of How You Say What You Say; Using Space; Dress for Success; What Your Office Says About You; Familiarity Breeds Collaboration; 5 COMMUNICATING VIRTUALLY AND FACE-TO-FACE; Technology, the Great Enabler; Six Tips for a Conference Call; Important Tips for Videoconferencing; Technology Brings a New Range of Communication Options; What's So Great About Face-to-Face?; 6 HE LEADS, SHE LEADS
- The Neuroscience of GenderWhy Jane Doesn't Lead; Thirteen Gender-Based Differences in Nonverbal Communication; Leadership Styles of Men and Women; The Body Language of Male and Female Leaders; Body Language Tips for Male and Female Leaders; Men Are from Mars, Women Are from Venus; 7 WORKING WITH GLOBAL TEAMS; Culture; Cross-Cultural Body Language; Lessons Learned; 8 INTERNATIONAL BODY LANGUAGE; Greeting Behaviors; Business Cards; Time; Distance and Touch; Eye Contact; Seating; Emotions; Women; Closing Words of Advice; 9 THE NONVERBAL FUTURE OF LEADERSHIP; All Generations Bring Change
- The New Generation of WorkersGen Y and the Future of Visual Technology; The Future of Leadership; Predictions for the Future of Body Language; Acknowledgments; Notes; About the Author; Index