Lean hospitals improving quality, patient safety, and employee engagement

"The new edition of this Shingo Prize-winning international bestseller lays out a framework for defining and understanding Lean hospitals. It starts off by examining the challenges faced by hospitals, including rising costs, falling reimbursement rates, employee retention, and patient safety an...

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Detalles Bibliográficos
Otros Autores: Graban, Mark, author (author)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Boca Raton, Fla. : CRC Press 2012.
Edición:2nd ed
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628265406719
Tabla de Contenidos:
  • Front Cover; Contents; Foreword; Preface; About the Author; Chapter 1: The Case for Lean Hospitals; Chapter 2: Overview of Lean for Hospitals; Chapter 3: Value and Waste; Chapter 4: Observing the Process and Value Streams; Chapter 5: Standardized Work as a Foundation of Lean; Chapter 6: Lean Methods: Visual Management, 5S, and Kanban; Chapter 7: Proactive Root Cause Problem Solving; Chapter 8: Preventing Errors and Harm; Chapter 9: Improving Flow; Chapter 10: Engaging and Leading Employees; Chapter 11: Getting Started with Lean; Chapter 12: A Vision for a Lean Hospital; Glossary Terms
  • Back Cover