APA (7th ed.) Citation

Desai, J. (2010). Service level agreements: A legal and practical guide (1st edition.). IT Governance Pub.

Chicago Style (17th ed.) Citation

Desai, Jimmy. Service Level Agreements: A Legal and Practical Guide. 1st edition. Ely, U.K.: IT Governance Pub, 2010.

MLA (9th ed.) Citation

Desai, Jimmy. Service Level Agreements: A Legal and Practical Guide. 1st edition. IT Governance Pub, 2010.