The essentials of business etiquette : how to greet, eat, and tweet your way to success
The Definitive Guide to Professional Behavior Whether you’re eating lunch with a client, Skyping with your boss, or meeting a business partner for the first time--it's all about how you present yourself. The Essentials of Business Etiquette gives you 101 critical tips for improving behavior in...
| Otros Autores: | , |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
[Place of publication not identified]
McGraw Hill
2013.
2013 |
| Edición: | 1st edition |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628255006719 |
Tabla de Contenidos:
- Cover
- About the Author
- Title Page
- Copyright Page
- Contents
- Introduction
- Section I: Greet
- Part 1: Establishing Rapport
- 1. What's in Your Name? A Lot!
- 2. The Name Game: And You Are . . . ?
- 3. Impressive Introductions
- 4. I'd Like You to Meet . . . Er . . . Um . . .
- 5. Sorry, Mom: Do Talk to Strangers
- 6. Kissing Colleagues: Is It Ever Okay?
- 7. The Thumb Joint Connects to the . . . Thumb Joint
- 8. But . . . I Have More Questions About the Handshake
- 9. Business Cards in a Social-Media World
- 10. Small Talk, Big Talk, and Everything in Between
- 11. Go Ahead-Meet New People
- 12. Opening Lines . . . in the Air and Elsewhere
- 13. Help! I'm in a Conversation and I Can't Get Out!
- 14. Dodging Too-Personal Conversations
- 15. Political Discussions to Avoid at Work
- 16. Thank You . . . No, Thank You
- 17. Thank You Notes Do Matter
- 18. Refined Regifting Rules . . . Really!
- 19. Love Me . . . Love Me Not! Office Romance Restrictions
- 20. Starbucks Is My Office! Working Remotely
- 21. Allow Me . . . No, Allow Me: "Helping Etiquette" Guidelines
- Part 2. Maintaining a Professional Image
- 22. Body Language: What Your Posture Projects
- 23. If Crossing Your Legs Turns Women into Ladies, What Does It Do to Matt Lauer?
- 24. Your Hands Are Talking, but What Are They Saying?
- 25. Face-Off: Don't Discount Your Facial Expression
- 26. Speak Up! We Can't Hear You
- 27. The Do-Not-Say List
- 28. Why I Think You Should Avoid "I Think"
- 29. Is Your Diction Affecting Your Professional Image?
- 30. I'm Sorry, I Can't Apologize
- 31. Do You Talk Too Much? Let Me Count the Ways!
- 32. Be Direct! You're More Likely to Get What You Want
- 33. What to Do If You Are Interrupted
- 34. Are You Really Going to Wear That?
- 35. Just the FACS™, Madam: Business Clothing Essentials.
- 36. Accessories Are Also Part of Your Work Look
- 37. More Questions and Answers About Business Dress
- 38. How to Dress for a Promotion
- 39. Button That Skirt and Cover That Thigh
- 40. Chipped Green Nail Polish and Other Grooming Mistakes
- 41. What Do 33 Miners and Your Shoes Have in Common?
- 42. Another Clothing Milestone: Have Panty Hose Disappeared from the Workplace?
- Section II. Eat
- 43. Place Settings: The Secret Language of Dining
- 44. So Many Errors, So Little Time to Make Them
- 45. Don't Kill Your Career with Your Fork
- 46. Avoiding the Seven Deadly Sins of Dining
- 47. Be My Guest: Dinner in Three Acts
- 48. I'm Not Eating That! Business Meals and Dietary Concerns
- 49. Treat the Wait Staff with Respect
- 50. Solving the Invitation Dilemma: Kindergarten Rules
- 51. The Power of Going to Lunch
- 52. Wine Tales: Don't Wave Your Hand over the Glass
- 53. But You Had Lobster, and I Only Had Chicken . . .
- 54. A Table for One? Yes, You Can!
- 55. Are There Any Manners for a Food Fight?
- 56. Lots of Dining Questions . . . No Shortage of Answers
- 57. Champagne, Your Career, and the Holiday Party
- 58. I'm Too Embarrassed to Go Alone
- 59. Etiquette Niceties When Visiting Others
- Section III. Tweet
- 60. Man, That's Rude! Five Don'ts for All Phones
- 61. Man, That's Really Rude!: Tips for Cell Phone Users Only
- 62. Have a Normal Ring, Please!
- 63. Don't Ruin Ur Career: Texting Guidelines
- 64. Is Anyone Listening to Voice Mail?
- 65. The Etiquette of Talking to Your Phone
- 66. Are Facebook . . . Twitter . . . Any Social Media Necessary?
- 67. Costly Mistakes with Tweets, Posts, and Requests
- 68. The Big Three: Where Do You Want to Be?
- 69. Has Social Media Taken Over Your Professional Life?
- 70. A Blog About Blogs
- 71. Social-Media Guidelines for Photographs.
- 72. Almost as Good as the Real Thing: Skype
- 73. Email Etiquette 1: Avoid Saying or Doing the Wrong Thing
- 74. Email Etiquette 2: Still Puzzling After All These Years
- 75. Are You Putting Yourself Down as You Write?
- 76. Three Tips for Writing Email in Today's Casual Workplace
- 77. Doing the Write Thing: Always Look for One
- 78. Writing for an International Audience? Vive la Difference!
- Section IV. Career
- 79. The Workers' Seven Deadly Sins Can Kill Your Career
- 80. How Open Are You to Feedback?
- 81. Don't Put Yourself Down: Accept Compliments
- 82. Toot Your Own Horn
- 83. The Importance of Role Models, Mentors, and Networks
- 84. Become a Mentor: It's a Two-Way Street!
- 85. Internship Tips for My Son . . . and Others
- 86. Moving On? The Etiquette for Leaving a Job
- 87. Just Do It! Job-Hunting Tips
- 88. Are You Making Rookie Job-Hunting Mistakes?
- 89. I Got the Interview: Now What?
- 90. Dressing for an Interview: Do You Look the Part?
- 91. Talking Your Way to Success: Presentation Tips
- 92. Three Things Not to Say in a Presentation
- 93. Dread Presentations? Let's Change That!
- 94. Difficult Audience? Try These Suggestions
- 95. Help! Someone Is Sleeping During My Talk!
- 96. Don't Present Like, You Know, Um, a Young Person
- 97. It May Be Funny, but It's Not Assertive
- 98. Assert Yourself: Learn to Speak Up at Meetings
- 99. Ending the Never-Ending Discussion
- 100. Smart Tips When Traveling for Business
- 101. I Accept Your Quirks Because You Accept Mine
- Conclusion
- Index.
