Perfect phrases for coaching employee performance hundreds of ready-to-use phrases for building employee engagement and creating star performers

'Perfect Phrases for Coaching Employee Performance' is a pocket-sized, quick-reference guide that provides the proper words and phrases for difficult communication issues that arise in coaching situations.

Detalles Bibliográficos
Otros Autores: Poole, Laura, author (author)
Formato: Libro electrónico
Idioma:Inglés
Publicado: New York, United States of America : McGraw-Hill Education 2013.
Edición:1st edition
Colección:McGraw-Hill's AccessEngineering
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628241906719
Tabla de Contenidos:
  • Preface
  • Introduction: coaching :what it is and what it's not
  • Coaching people in new positions
  • Encouraging engagement
  • Learning about them
  • Onboarding and training
  • Coaching employees
  • Know your employees
  • Performance review
  • Goal setting
  • Meetings
  • Problem solving
  • Coaching employee performance after a crisis
  • Coaching low performers
  • Coaching average performers
  • Coaching top performers
  • Coaching teams
  • Forming teams
  • Brainstorming
  • Norming and performing
  • Team success and achievement
  • Using coaching techniques with superiors
  • Communication
  • Relationship building
  • Change initiatives.