Perfect phrases for coaching employee performance hundreds of ready-to-use phrases for building employee engagement and creating star performers
'Perfect Phrases for Coaching Employee Performance' is a pocket-sized, quick-reference guide that provides the proper words and phrases for difficult communication issues that arise in coaching situations.
Otros Autores: | |
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Formato: | Libro electrónico |
Idioma: | Inglés |
Publicado: |
New York, United States of America :
McGraw-Hill Education
2013.
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Edición: | 1st edition |
Colección: | McGraw-Hill's AccessEngineering
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Materias: | |
Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628241906719 |
Tabla de Contenidos:
- Preface
- Introduction: coaching :what it is and what it's not
- Coaching people in new positions
- Encouraging engagement
- Learning about them
- Onboarding and training
- Coaching employees
- Know your employees
- Performance review
- Goal setting
- Meetings
- Problem solving
- Coaching employee performance after a crisis
- Coaching low performers
- Coaching average performers
- Coaching top performers
- Coaching teams
- Forming teams
- Brainstorming
- Norming and performing
- Team success and achievement
- Using coaching techniques with superiors
- Communication
- Relationship building
- Change initiatives.