The leader's guide to managing people : how to use soft skills to get hard results

The leader's guide to managing people how to use soft skills to get hard results

'A very valuable resource for busy leaders to dip in and out of as time allows.' - Dr Mark Pegg, Chief Executive, Leadership Foundation for Higher Education 'Clear and concise with great anecdotes and oozing with experience.' -Dr K. D. Akabusi, MBE, MA, FPSA, Executive Director,...

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Detalles Bibliográficos
Otros Autores: Brent, Mike, author (author), Dent, Fiona Elsa, author
Formato: Libro electrónico
Idioma:Inglés
Publicado: Harlow, England : Pearson [2014]
Edición:1st edition
Materias:
Leadership.
Personnel management.
Communication in management.
Interpersonal relations.
Teams in the workplace > Management.
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628134606719
Tabla de Contenidos:
  • Cover
  • Contents
  • About the authors
  • Acknowledgements
  • Introduction
  • Part 1: You
  • Chapter 1: Your reputation
  • Chapter 2: Your career
  • Chapter 3: Your resilience
  • Part 2: Your people
  • Chapter 4: Coaching
  • Chapter 5: Influencing
  • Chapter 6: Facilitating
  • Chapter 7: Team building
  • Chapter 8: Motivation
  • Chapter 9: Performance management
  • Chapter 10: Conflict management
  • Chapter 11: Relational intelligence
  • Part 3: Your business
  • Chapter 12: Change
  • Chapter 13: Derailment
  • Chapter 14: Positive leadership behaviour
  • And finally...
  • References
  • Index.

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