Workscripts perfect phrases for high stakes conversations
What to say in today's toughest workplace situationsWhatever trust previously existed between employer and employee has been torn into millions of pink slips, thanks to the latest recession. As a result, the rules for how managers and employees can successfully communicate have been irrevocably...
| Autor principal: | |
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| Otros Autores: | |
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Hoboken, N.J. :
Wiley
c2011.
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| Edición: | 1st edition |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628116906719 |
Tabla de Contenidos:
- WORKSCRIPTS; Contents; Preface; Chapter 1 The New Workplace Environment; Chapter 2 Workplace Bombshells; Workscript 2.1 Meeting your new boss; Workscript 2.2 Meeting your new staff; Workscript 2.3 Explaining a restructuring; Workscript 2.4 Announcing a purchase or merger; Workscript 2.5 Announcing a relocation; Chapter 3 Death Sentences; Workscript 3.1 Terminating a company icon; Workscript 3.2 You're the icon being terminated; Workscript 3.3 Firing a friend; Workscript 3.4 Being fired by a friend; Workscript 3.5 Terminating someone close to retirement
- Workscript 3.6 Being terminated when close to retirementWorkscript 3.7 Terminating someone with a personal burden; Workscript 3.8 Being terminated when you have a personal burden; Workscript 3.9 Terminating someone, but asking them to remain available; Workscript 3.10 Being terminated, but asked to remain available; Workscript 3.11 Making an end run around your boss; Chapter 4 Employer Cost-Cutting; Workscript 4.1 Furloughing someone without pay; Workscript 4.2 Being furloughed without pay; Workscript 4.3 Turning a full-time employee into a part-timer
- Workscript 4.4 Being asked to become a part-time employeeWorkscript 4.5 Cutting an entire staff's pay; Workscript 4.6 Cutting an individual employee's pay; Workscript 4.7 Having your pay cut; Workscript 4.8 Increasing employee's hours but not pay; Workscript 4.9 Extending responsibilities without increasing pay; Workscript 4.10 Having your responsibilities increased but not your pay; Workscript 4.11 Reducing an employee's staff; Workscript 4.12 Having your staff cut; Workscript 4.13 Reducing an employee's budget; Workscript 4.14 Having your budget reduced; Chapter 5 On Bended Knee
- Workscript 5.1 Responding to a raise requestWorkscript 5.2 Requesting a raise; Workscript 5.3 Responding to a promotion request; Workscript 5.4 Requesting a promotion; Workscript 5.5 Responding to a budget increase request; Workscript 5.6 Requesting a budget increase; Workscript 5.7 Responding to a request for time off; Chapter 6 Managing Up; Workscript 6.1 Turning down an assignment; Workscript 6.2 Asking for relief from a project; Workscript 6.3 Asking for a deadline extension; Workscript 6.4 Breaking bad news to your boss; Workscript 6.5 Warning of potential client or customer problems
- Workscript 6.6 Warning of potential vendor or supplier problemsChapter 7 Getting Personal; Workscript 7.1 Asking employees to improve their appearance; Workscript 7.2 Asking employees to improve their hygiene; Workscript 7.3 Publicly putting an end to staff backstabbing; Workscript 7.4 Privately putting an end to staff backstabbing; Workscript 7.5 Confronting someone who's backstabbing you; Workscript 7.6 Confronting a sexual harasser; Workscript 7.7 Ending staff sexual harassment; Workscript 7.8 Refusing to cover up for a peer; Workscript 7.9 Ratting out a peer
- Workscript 7.10 Putting an end to brownnosing
