The ASTD handbook for measuring and evaluating training

From ASTD, and developed as the single, go-to resource for trainers and workplace learning practitioners, this landmark handbook provides all the information, guidelines, and practical application necessary to design, develop, and implement effective evaluation and measurement of training initiative...

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Detalles Bibliográficos
Autor Corporativo: American Society for Training and Development Content Provider (content provider)
Otros Autores: Phillips, Patricia Pulliam, editor (editor)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Alexandria, VA : American Society for Training & Development [2010]
Edición:1st edition
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628114106719
Tabla de Contenidos:
  • Chapter 1. Identifying stakeholder needs / Lizette Zuniga
  • Chapter 2. Developing powerful program objectives / Heather M. Annulis and Cyndi H. Gaudet
  • Chapter 3. Planning your evaluation project / Donald J. Ford
  • Chapter 4. Using surveys and questionnaires / Caroline Hubble
  • Chapter 5. Designing a criterion-referenced test / Sharon A. Shrock and William C. Coscarelli
  • Chapter 6. Conducting interviews / Anne F. Marrelli
  • Chapter 7. Conducting focus groups / Lisa Ann Edwards
  • Chapter 8. Action planning as a performance support and transfer strategy / Holly Burkett
  • Chapter 9. The success case method : using evaluation to improve training value and impact / Robert O. Brinkerhoff and Timothy P. Mooney
  • Chapter 10. Using performance records / Ronald H. Manalu
  • Chapter 11. Using statistics in evaluation / George R. Mussoline
  • Chapter 12. Analyzing quantitative data / Keenan (Kenni) Crane
  • Chapter 13. Isolating the effects of the program / Bruce C. Aaron
  • Chapter 14. Converting measures to monetary value / Patricia Pulliam Phillips
  • Chapter 15. Identifying program costs / Judith F. Cardenas
  • Chapter 16. Calculating the return-on-investment / Patricia Pulliam Phillips
  • Chapter 17. Estimating the future value of training investments / Daniel McLinden
  • Chapter 18. Reporting evaluation results / Tom Broslawsky
  • Chapter 19. Giving CEOs the data they want / Jack J. Phillips
  • Chapter 20. Using evaluation results / James D. Kirkpatrick and Wendy Kayser Kirkpatrick
  • Chapter 21. Implementing and sustaining a measurement and evaluation practice / Debi Wallace
  • Chapter 22. Selecting technology to support evaluation / Kirk Smith
  • Chapter 23. Evaluating mLearning / Cathy A. Stawarski and Robert Gadd
  • Chapter 24. Evaluating leadership development / Emily Hoole and Jennifer Martineau
  • Chapter 25. Evaluating a global sales training program / Frank C. Schirmer
  • Chapter 26. Evaluating technical training / Toni Hodges DeTuncq
  • Chapter 27. Evaluating traditional training versus computer-simulation training for leader development / Alice C. Stewart and Jacqueline A. Williams
  • Voices: Robert O. Brinkerhoff
  • Mary L. Broad
  • Jac Fitz-enz
  • Roger Kaufman
  • Donald L. Kirkpatrick
  • Jack J. Phillips
  • Dana Gaines Robinson
  • William J. Rothwell
  • Appendix : answers to exercises.