APA (7th ed.) Citation

Russo, D. F. (2009). Why they come and why they stay: 17 rules for developing and keeping devoted employees (1st edition.). FT Press.

Chicago Style (17th ed.) Citation

Russo, David F. Why They Come and Why They Stay: 17 Rules for Developing and Keeping Devoted Employees. 1st edition. [Upper Saddle River, N.J.?]: FT Press, 2009.

MLA (9th ed.) Citation

Russo, David F. Why They Come and Why They Stay: 17 Rules for Developing and Keeping Devoted Employees. 1st edition. FT Press, 2009.