Cita APA (7a ed.)

Russo, D. F. (2009). Why they come and why they stay: 17 rules for developing and keeping devoted employees (1st edition.). FT Press.

Cita Chicago Style (17a ed.)

Russo, David F. Why They Come and Why They Stay: 17 Rules for Developing and Keeping Devoted Employees. 1st edition. [Upper Saddle River, N.J.?]: FT Press, 2009.

Cita MLA (9a ed.)

Russo, David F. Why They Come and Why They Stay: 17 Rules for Developing and Keeping Devoted Employees. 1st edition. FT Press, 2009.