APA (7th ed.) Citation

International Business Machines Corporation. International Technical Support Organization & Sadtler, C. (2004). Patterns: Broker interactions for Intra- and Inter-enterprise. IBM, International Technical Support Organization.

Chicago Style (17th ed.) Citation

International Business Machines Corporation. International Technical Support Organization and Carla Sadtler. Patterns: Broker Interactions for Intra- and Inter-enterprise. Research Triangle Park, NC: IBM, International Technical Support Organization, 2004.

MLA (9th ed.) Citation

International Business Machines Corporation. International Technical Support Organization and Carla Sadtler. Patterns: Broker Interactions for Intra- and Inter-enterprise. IBM, International Technical Support Organization, 2004.