Rebuilding trust in the workplace seven steps to renew confidence, commitment, and energy
Are you feeling less engaged, less committed and more skeptical at work? Do you find yourself isolated? Or are you caught in the middle of co-workers' interpersonal conflicts? If so, you may be experiencing the symptoms of broken trust in workplace relationships. Small but hurtful situations a...
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| Otros Autores: | |
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
San Francisco, Calif. :
Berrett-Koehler Publishers
c2010.
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| Edición: | 1st ed |
| Colección: | BK business book.
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| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628098306719 |
Tabla de Contenidos:
- Contents; Preface; Introduction: Betrayal Is Universal; The Betrayal Continuum; The Impact of Betrayal; Betrayal: A Gift and a Teacher; The Three Vantage Points; The Seven Steps for Healing; Step 1: Observe and Acknowledge What Happened; When You Have Been Betrayed; When You Have Betrayed Others; When You Want to Help Others Rebuild Trust; Step 2: Allow Feelings to Surface; Ways to Surface Your Feelings; When You Have Been Betrayed; When You Have Betrayed Others; When You Want to Help Others Rebuild Trust; Step 3: Get and Give Support; Ways to Get Support; When You Have Been Betrayed
- When You Have Betrayed OthersWhen You Want to Help Others Rebuild Trust; Step 4: Reframe the Experience; See the Bigger Picture; Focus on Choices and Opportunities; Identify the Lessons; When You Have Been Betrayed; When You Have Betrayed Others; When You Want to Help Others Rebuild Trust; Step 5: Take Responsibility; Determine What Part You Own; Take Action; Realize What You Gain; When You Have Been Betrayed; When You Have Betrayed Others; When You Want to Help Others Rebuild Trust; Step 6: Forgive Yourself and Others; Forgive Yourself; Forgive Others; When You Have Been Betrayed
- When You Have Betrayed OthersWhen You Want to Help Others Rebuild Trust; Step 7: Let Go And Move On; Accept What Is So; How You Know When You Are Ready to Move On; Moving On Is Choosing to Act Differently; Integrate and Celebrate; When You Have Been Betrayed; When You Have Betrayed Others; When You Want to Help Others Rebuild Trust; Conclusion: Renewing Confidence, Commitment, and Energy; The Healing Journey; The Outcome: Confidence, Commitment, and Energy; Transforming Others' Lives: Helping Rebuild Trust; Notes; Acknowledgments; Index; A; B; C; D; E; F; G; H; I; J; K; L; M; N; O; P; R; S; T
- UV; W; Y; About the Authors; Working with the Authors; Trust Building® Resources
