Cita APA (7a ed.)

Sanchez, A. R. (2009). Technical support essentials: Advice you can use to succeed in technical support (1st ed. 2009.). Apress.

Cita Chicago Style (17a ed.)

Sanchez, Andres R. Technical Support Essentials: Advice You Can Use to Succeed in Technical Support. 1st ed. 2009. [Berkeley, Calif.]: Apress, 2009.

Cita MLA (9a ed.)

Sanchez, Andres R. Technical Support Essentials: Advice You Can Use to Succeed in Technical Support. 1st ed. 2009. Apress, 2009.