Relationship and resource management in operations
'Relationship and Resource Management in Operations' explains in practical terms the importance of the business relationships with internal and external counterparts while demonstrating how things can go wrong and what causes the situation. The authors examine the need to instil cultures i...
| Autor principal: | |
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Burlington, MA :
Butterworth-Heinemann
2002.
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| Edición: | 1st edition |
| Colección: | Operations management series (Securities Institute)
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| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628082506719 |
Tabla de Contenidos:
- Front Cover; Relationship and Resource Management in Operations; Copyright Page; Contents; Preface; Chapter 1. Understanding the business - the role of Operations; Chapter 2. Operations relationships in the organization; Chapter 3. Operations relationships outside the organization; Chapter 4. The Operations team - managing systems and people; Chapter 5. Client services; Chapter 6. The relationship with regulation; Chapter 7. Compliance and audit; Chapter 8. The impact of change; Glossary; Index
