Feedback toolkit 16 tools for better communication in the workplace

Written by a noted authority in leadership and change management, the second edition of this popular toolkit provides expert guidance on using feedback as a performance improvement tool. Describing best practices, it supplies the understanding required to effectively give and receive feedback across...

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Detalles Bibliográficos
Autor principal: Maurer, Rick (-)
Formato: Libro electrónico
Idioma:Inglés
Publicado: BOCA RATON : PRODUCTIVITY Press 2011.
Edición:2nd ed
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628082306719
Tabla de Contenidos:
  • Cover; Title Page; Copyright; Contents; Preface to the Second Edition; Acknowledgments; About the Author; Chapter 1 Using the Toolkit; Chapter 2 Tools for Giving Feedback; Chapter 3 Tools for Receiving Feedback; Notes; Index