Salesforce.com for dummies

The ideal introductory reference on salesforce.com-now fully updated throughout! As the global leader in on-demand customer relationship management (CRM), salesforce.com helps companies all over the world manage their sales, marketing, and customer service and support operations. Written by two sale...

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Bibliographic Details
Other Authors: Wong, Tom, author (author), Kao, Liz, author, Kaufman, Matt, author
Format: eBook
Language:Inglés
Published: Hoboken, New Jersey : Wiley 2011.
Edition:4th ed
Series:--For dummies.
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628067506719
Description
Summary:The ideal introductory reference on salesforce.com-now fully updated throughout! As the global leader in on-demand customer relationship management (CRM), salesforce.com helps companies all over the world manage their sales, marketing, and customer service and support operations. Written by two salesforce.com insiders, this straightforward introduction clearly explains how to organize contacts, log activities with contacts, schedule business appointments, use forecasting tools to predict upcoming sales, make accurate projects based on past performance, and more.Walks you throu
Item Description:"Making Everything Easier!--Cover.
Includes index.
Physical Description:1 online resource (436 p.)
ISBN:9781282849358
9786612849350
9780470948859