The art of conversation change your life with confident communication
"A small, hardback pocket book to reach for whenever you're stuck for wordsAh, what could be better than good food, good wine and stimulating conversation? The food and wine can be bought...but good conversation is harder to acquire. If you want to be at the top of everyone's dinner p...
| Otros Autores: | |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Chichester, West Sussex :
Capstone
2014.
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| Edición: | 1st edition |
| Colección: | Gale eBooks
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| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628052306719 |
Tabla de Contenidos:
- Cover; Endorsements; Title page; Copyright page; Contents; Preface; Acknowledgements; Introduction; Part One: Introducing Conversation; 1: The Dance of Conversation; 1.1 A dance for two; A Subtle Human Art; 1.2 The traditional "conversationalist"; Cicero's Summary; 1.3 What's conversation for?; 2: Connecting Is What Matters Most; 2.1 Conversational drains; Enthuso-bore; Robo-chore; Echo-bore; The Ego-bore; Queen of Gossip; Moaning MICKEY and Minnie; 2.2 Finding common ground; Favourite Objects of Attention; 2.3 Finding a common language; 2.4 Non-verbal connection; Body Language; Voice Tone
- 2.5 Energetic connection2.6 Flexibility; Going with the Flow; Breaking Connection; Dealing with "Drains"; 3: Getting in the Right State; 3.1 Managing your state; Breathe; Move; 3.2 Collecting positive states; 3.3 Staying present and aware; Focusing Outside Yourself; Dealing with Silence; 3.4 Curiosity; 3.5 Trusting yourself and others; 4: Getting a Conversation Going - the Basics; 4.1 Breaking the silence; Make a Comment; Float in a Simple Question; Try a Comment Followed by a Question; Introduce Yourself Positively; 4.2 Keeping the conversation going; Adding a Little Extra; Taking It Gently
- Open QuestionsChanging the Subject; 4.3 Stories; Dropping Conversational Clues - and Picking Them Up; 5: Listening; 5.1 How well do you listen?; 5.2 What can happen instead of listening; Rehearsing your own piece; Daydreaming; Pretending to listen; Non-listening; Filtering the communication; Judgement; Playing the psychiatrist; Reassuring or diverting; 5.3 How to listen well; Show that you're listening; 5.4 Freeing yourself to listen; 5.5 Deep listening; Part Two: The Power of Conversation; 6: Influencing a Conversation; 6.1 Know your intention; Specific outcomes; Values as intention
- 6.2 Leading through connection6.3 Creating positive movement; 6.4 Influence can be as gentle as a story; 7: Different Kinds of Conversation; 7.1 Thing talk; 7.2 Action talk; The art of small talk; 7.3 Head talk; Capabilities; Exchange of ideas; Exchange of opinions; Wit; 7.4 Heart talk; Emotional support; Intimate conversation; Risk taking; 7.5 Soul talk; Seeing someone for who they really are; Communication beyond words; Generative conversations; 7.6 Progressing through talk-types; 8: Expressing Yourself; 8.1 Expressing you - voice; Be heard and understood; Speak with flow
- Getting rid of useless fillersExpressing interest and sounding interesting; Rapport; 8.2 Expressing you - body language; 8.3 Expressing you - your emotions; Influencing with your emotions; 8.4 Expressing the real you; Part Three: Sailing Through Tricky Waters; 9: What to Do If You're Stuck; 9.1 Find a positive state of mind; 9.2 Stop faking it; 9.3 Slow down; 9.4 Know the rules of the game; 9.5 Being flexible; 10: Oiling the Wheels; 10.1 Comment on what you've already heard; 10.2 Encouraging nods and grunts; 11: Role Playing; 12: Spotting the Games People Play; 12.1 The status game
- 12.2 The manipulation game
