Making enterprise information management (EIM) work for business a guide to understanding information as an asset
Organizations of all types struggle with information. Millions of dollars are spent on ERP applications to integrate data and yet this data still isn't accessible or relevant. Emails contain hidden liabilities. Safety manuals endanger workers. Worse, there is data and information being created...
Autor principal: | |
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Formato: | Libro electrónico |
Idioma: | Inglés |
Publicado: |
Amsterdam ; Boston :
Morgan Kaufmann
c2010.
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Edición: | 1st edition |
Materias: | |
Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628010206719 |
Tabla de Contenidos:
- Front Cover; Making Enterprise Information Management (EIM) Work for Business; Copyright Page; Contents; Preface; Acknowledgment; About the Author; Introduction; CHAPTER 1 The Asset Called Information; Formal Asset Treatment; EIM and IAM Explained; An Example; Content as Lubricant; Content as Fuel; Change; Definitions to Go Forward; Value Proposition Please; EIM Vision; Summary; CHAPTER 2 Exploring the Challenges; Gloomy Scenarios, Tipping Points, and Flat Worlds; Gloomy Scenarios; Tipping Points; Flat worlds and Other New Challenges; The Dominant Issues
- How Does Asset Treatment Deal with These?A Day in the Life; Avoiding the Scenarios; Convergence; Principles; Value; Summary; CHAPTER 3 Information Management Maturity; IMM-Basic Way to Look at Usage; Perspectives on Maturity; Usage and Content Basis; Capability Basis; Organization Basis; Assessment Instruments; Summary; CHAPTER 4 The Business Model; EIM-The Business Model; EIM Building Blocks; EIM Program Fundamentals; The Combined View-""A Day-in-the-Life""; EIM Organization; Do Right Things-The Things-Do Things Right; Logistics; Summary; CHAPTER 5 EIM Alignment
- How Do EIM Objectives Tie to Business Goals?Transparency and Planning; Turning Business Objectives into EIM Drivers; Aligning EIM Program Objectives; Summary; CHAPTER 6 A Case for the Case; Complementing Business Alignment; The IVC-Lets Beat up Another Metaphor!; Other Aspects of the ""Sell""; Key IT and Business Considerations; Components of the Case for the Case; Vision; Risk Statements; Business Alignment; Costs of Data Quality; Costs of Missed Opportunities; Obstacles, Impacts and Changes; Presentation of the Case; Summary; CHAPTER 7 The EIM Business Case; Alignment; ROI
- Nuts and Bolts-Business AreaNuts and Bolts-IT Efficiency Area; Nuts and Bolts-Risk Management Area; Summary; CHAPTER 8 The Economic Conundrum of Information; Relative Methods; Summary; CHAPTER 9 An Overview of the Process; Assessments-Understanding Capability and Readiness; Alignment-Aligning EIM to the Business; Vision-Create the Vision ""Day in the Life""; Business Model-EIM and Business Impact; Architectures-The Blueprint for EIM; Road Map-The Roll-out Strategy to Achieve IAM; Sustaining-Keep EIM Adding Value, Change your Behavior, and Manage Behavior; Summary
- CHAPTER 10 Sustaining EIM and Culture ChangeCommon EIM Scenarios; Industry A-Energy; Industry B-Retail; Industry C-Government Agency; Root Causes; Human Behavior; Formal Change Management; A Little More About Resistance; A Basic Change Management Process; Build the Change Team; Conduct an Analysis of the Project's Potential Impact on the Organization; Build a Strong Sponsorship Coalition in Support of EIM; Plan and Execute a Comprehensive Change Strategy; Communications-A Few Thoughts; Business Case for Change Management; Organization Charts, Roles, and Responsibilities; Summary
- CHAPTER 11 Sustain EIM and Business Alignment