User experience re-mastered your guide to getting the right design
Good user interface design isn't just about aesthetics or using the latest technology. Designers also need to ensure their product is offering an optimal user experience. This requires user needs analysis, usability testing, persona creation, prototyping, design sketching, and evaluation throug...
| Other Authors: | |
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| Format: | eBook |
| Language: | Inglés |
| Published: |
Amsterdam ; Boston :
Morgan Kaufmann Publishers
2009.
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| Edition: | 1st edition |
| Subjects: | |
| See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628002706719 |
Table of Contents:
- Front Cover; Half Title Page; Series Page; Title Page; Copyright Page; Table of Contents; Contributors; PART 1. Defining Usability; CHAPTER 1.What Is Usability? (Jakob Nielsen); Usability and Other Considerations; Definition of Usability; Learnability; Efficiency of Use; Memorability; Few and Noncatastrophic Errors; Subjective Satisfaction; Example: Measuring the Usability of Icons; Usability Trade-Offs; Categories of Users and Individual User Differences; End Notes; CHAPTER 2.User Needs Analysis (Tom Brinck, Darren Gergle, and Scott D. Wood); Introduction
- The Objectives of User Needs AnalysisSetting Your Objectives; The Stakeholders; Business Goals; User Goals; Define the Usability Objectives; Define the Functional Specifications; Background Research; Surveys; What to Ask About; How to Structure the Survey Responses?; Sampling; Avoiding Bias; When to Use Surveys; Competitive Analysis; Interviews and Focus Groups; Conducting the Interview or Focus Group; Organizations; Preparing for an Interview or Focus Group; Focus Groups; When to Conduct Interviews and Focus Groups; Informed Project Objectives; Task Analysis; What is Task Analysis?
- Task Analysis for Web Site DesignUse Cases; Hierarchical Task Analysis; User-Level Goals and Procedures; Platform-Level Goals and Procedures; Application-Level Goals and Procedures; Understanding the Tasks and Their Context; Hierarchical Task Analysis for Web Site Design; Techniques for Understanding Tasks; Training Materials; Standard Operating Procedures; Observation; Interviews and Focus Groups; Think-Aloud Protocol; Instrumented Browsers; Contextual Inquiry; How Far Down Should You Decompose a Procedure?; A Hybrid Approach to Task Analysis; Start with Use Cases
- Decompose Tasks HierarchicallyDetermine Appropriate Technologies; Performance Improvements; Consistency; Brevity and Clarity; Combined Functionality and Fewer Server Requests; Example: Inefficient Tasks; Human-Error-Tolerant Design; Example: Error Recovery; CHAPTER 3.Card Sorting (Catherine Courage and Kathy Baxter); Introduction; When Should You Conduct a Card Sort?; Things to be Aware of When Conducting a Card Sort; Group or Individual Card Sort?; Preparing to Conduct a Card Sort; Preparation Timeline; Identify Objects and Definitions for Sorting; Activity Materials
- Additional Data Collected in a Card SortPlayers in Your Activity; Preparing to Conduct a Card Sort; Inviting Observers; Conducting a Card Sort; Activity Timeline; Welcome the Participants; Practice; Card Review and Sorting; Labeling Groups; Data Analysis and Interpretation; Suggested Resources for Additional Reading; Analysis with a Card Sorting Program; Analysis with a Statistics Package; Analysis with a Spreadsheet Package; Data That Computer Programs Cannot Handle; Interpreting the Results; Communicate the Findings; Preparing to Communicate Your Findings; Modifications
- Limit the Number of Groups
