TouchPoints creating powerful leadership connections in the smallest of moments
"A fresh, effective, and enduring way to lead starting with your next interaction. Most leaders feel the inevitable interruptions in their jam-packed days are troublesome. But in TouchPoints, Conant and Norgaard argue that these--and every point of contact with other people--are overlooked oppo...
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| Otros Autores: | |
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
San Francisco, Calif. :
Jossey-Bass
c2011.
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| Edición: | 1st ed |
| Colección: | Warren Bennis signature series ;
169. |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628001606719 |
Tabla de Contenidos:
- The power of touchpoints: the action is in the interaction
- The commitment to mastery: the choice is yours
- Use your head: the commitment to inquiry
- Use your heart: the commitment to reflection
- Use your hands: the commitment to practice
- Mastering the touch: how can I help?
- Recommended reading.
