Crucial accountability : tools for resolving violated expectations, broken commitments, and bad behavior

Crucial accountability tools for resolving violated expectations, broken commitments, and bad behavior

Hold anyone accountable. Master performance discussions. Get RESULTS. Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountab...

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Detalles Bibliográficos
Otros Autores: Patterson, Kerry, 1946- author (author), Grenny, Joseph, author, McMillan, Ron, author, Switzler, Al, author, Maxfield, David G., 1954- , author
Formato: Libro electrónico
Idioma:Inglés
Publicado: New York, New York : McGraw-Hill 2013.
[2013]
Edición:Second edition
Materias:
Interpersonal confrontation.
Interpersonal communication.
Interpersonal relations.
Communication in management.
Communication in organizations.
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627992706719

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