Crucial accountability : tools for resolving violated expectations, broken commitments, and bad behavior

Crucial accountability tools for resolving violated expectations, broken commitments, and bad behavior

Hold anyone accountable. Master performance discussions. Get RESULTS. Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountab...

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Bibliographic Details
Other Authors: Patterson, Kerry, 1946- author (author), Grenny, Joseph, author, McMillan, Ron, author, Switzler, Al, author, Maxfield, David G., 1954- , author
Format: eBook
Language:Inglés
Published: New York, New York : McGraw-Hill 2013.
[2013]
Edition:Second edition
Subjects:
Interpersonal confrontation.
Interpersonal communication.
Interpersonal relations.
Communication in management.
Communication in organizations.
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627992706719

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