The decision to trust how leaders create high-trust organizations

A proven model to create high-performing, high-trust organizations Globally, there has been a decline in trust over the past few decades, and only a third of Americans believe they can trust the government, big business, and large institutions. In The Decision to Trust, Robert Hurley explains how th...

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Detalles Bibliográficos
Autor principal: Hurley, Robert F., 1956- (-)
Formato: Libro electrónico
Idioma:Inglés
Publicado: San Francisco : Jossey-Bass c2012.
Edición:1st ed
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627990806719
Tabla de Contenidos:
  • The Decision to Trust; Contents; Introduction; 1 The Decision to Trust; 2 The Decision to Trust Model; 3 How We Differ in Trusting; 4 Situational Factors in the Building of Trust; 5 Tools for Diagnosing, Building, and Repairing Trust; 6 Trust in Leadership and Management; 7 Trust in Organizations; 8 Building Trust Within Teams; 9 Building Trust Across Groups and National Cultures; 10 Hope for the Future of Trust; Appendix A-Research on the Antecedents to Trust; Appendix B-Trust Diagnosis Worksheet; Appendix C-Trust Interventions; Appendix D-Systemic Trust Interventions; Notes; Acknowledgments
  • About the AuthorIndex