10 essentials for high performance quality in the 21st century
As a society, we tend to reward problem solvers, rather than those who prevent problems at their source. In other words, we focus on after-the-fact occurrences (appraisal activities) instead of trying to eliminate these occurrences (preventing activities). Discussing and evaluating the core requirem...
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| Format: | eBook |
| Language: | Inglés |
| Published: |
Boca Raton, Fla. :
CRC Press
2012.
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| Edition: | 1st edition |
| Series: | "A Productivity Press book." 10 essentials for high performance quality in the 21st century
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| See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009627983406719 |
Table of Contents:
- The need for quality performance
- Leadership
- Execution
- Innovation
- People and quality
- Time management
- Engagement
- Team building
- Quality operating system
- Advanced quality planning.
